Privacy Policy

This Privacy Policy explains how PlymouthMA.org may collect, use, store, and share information when you visit the website, submit a business, request control of a listing, purchase a paid listing, contact us, or otherwise interact with the site.

Information You Provide

We may collect information you voluntarily provide, including your name, email address, phone number, business name, business address, website, listing information, claim information, messages, and other information submitted through forms on the website.

Business Information

Information submitted for a public business listing may be published on PlymouthMA.org. This can include business names, addresses, phone numbers, hours, descriptions, categories, images, websites, social profiles, and other information intended for public display.

Do not submit personal information through a public business listing field unless you intend for that information to be displayed publicly.

Payment Information

Payments for paid listings are processed through Stripe. PlymouthMA.org does not need to receive or store your complete payment card number. Stripe processes payment information according to its own privacy and security practices.

Automatically Collected Information

When you use the website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referral source, approximate location, and information about how you interact with the site.

Cookies and Similar Technologies

PlymouthMA.org may use cookies or similar technologies for website functionality, analytics, security, preferences, and measurement.

Third-party services used by the site may also place cookies or use similar technologies according to their own policies.

How We Use Information

We may use collected information to:

• Operate and improve PlymouthMA.org.
• Review and publish business listings.
• Verify business claim requests.
• Manage Premium and Featured subscriptions.
• Respond to questions or support requests.
• Prevent abuse, fraud, or unauthorized activity.
• Understand website usage and improve user experience.
• Send service-related communications.
• Comply with legal obligations.

Service Providers

We may use third-party service providers to operate portions of the site, including website hosting, forms, payment processing, analytics, email, security, and other technical services.

These providers may process information only as necessary to provide their services or as permitted by their own applicable terms and privacy policies.

Sharing Information

We do not sell personal information in the ordinary sense of selling a customer database to third parties.

We may disclose information to service providers, when required by law, to protect the website or others, in connection with a business transaction, or when you direct or authorize us to do so.

Public Information

Public business listings are designed to be visible to website visitors and search engines. Information published in a listing should therefore be treated as public information.

Data Retention

We may retain information for as long as reasonably necessary to operate the service, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Security

We use reasonable measures intended to protect information, but no website, database, or online transmission can be guaranteed to be completely secure.

Your Choices

You may contact us to request correction of information you submitted or to ask questions about information associated with you.

Business owners may also use the business claim process to request updates to eligible public listings.

Children

PlymouthMA.org is a general-audience local information website and is not directed to children under 13.

External Websites

Our site may contain links to websites operated by other organizations. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy as the website, technology, or legal requirements change. Updates will be posted on this page.

Contact

Questions about this Privacy Policy may be submitted through the PlymouthMA.org contact page.